Inclusive Futures for Europe beyond industries 4.0 and digital disruption

30 settembre – 1 ottobre 2021, Sofia, Bulgaria

As part of the conference, Weplat’s research team presented a paper entitled:

Digital platforms in welfare systems: towards a typology

The presentation aims to answer the following broad research question: do welfare platforms present specific elements in interface design, work organization and user involvement compared to platforms operating in other sectors?

Our hypothesis is that the platform is not neutral with respect to goods/service they intermediate. In particular, it is believed that the welfare state has specific features that require the construction of organizational models at least in part ad hoc for the sector (Flanagan 2019; Ticona, Mateescu 2018; Ticona, Mateescu, Rosenblat 2018; Dupret 2017).

Cecilia Manzo, Università Cattolica del Sacro Cuore
Ivana Pais, Università Cattolica del Sacro Cuore


The whole programme: LINK